Privacy Policy

Introduction

AItriangle ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

How We Collect Information

We collect personal information:

• Directly from you when you fill out our contact form, book a consultation, or communicate with us
• Automatically through cookies and analytics tools when you browse our website
• From third parties such as LinkedIn or referral partners (with your consent)

How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide consultation services
• Deliver AI consulting and development services
• Send you project updates and relevant communications
• Improve our website and services
• Comply with legal obligations

We will not use your personal information for direct marketing without your consent.

Disclosure of Information

We may share your personal information with:

• Service providers who assist our business operations (e.g., cloud hosting, email services)
• Professional advisors (e.g., accountants, lawyers)
• Government authorities if required by law

We do not sell your personal information to third parties.

Data Storage and Security

Your personal information is stored securely using industry-standard measures. We use:

• Encrypted connections (SSL/TLS)
• Secure cloud hosting providers
• Access controls and authentication

Some of our service providers may store data outside Australia. Where this occurs, we ensure appropriate safeguards are in place to protect your information.

Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to improve user experience and understand how visitors use our site. You can disable cookies in your browser settings, though this may affect website functionality.

Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

To exercise these rights, contact us using the details below.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Project-related information may be retained for up to 7 years for legal and accounting purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.